If you're someone who chooses to have your car serviced at an independent garage (by independent I mean 'non-franchise') you probably do so because you know and trust the mechanic who'll be working on your car.
But what about the parts that are used? Are they up to the job? Would you know the difference between an 'OEM' (Original Equipment Manufacturer) from an 'OE' (Original Equipment) part? Indeed, is there a difference?
A good motor factor could be described as a pharmacist for a car and that's just what I found when I visited with Karl Boyne of Quality Car Parts to find out more.
In the video below Karl tells us what makes a good motor factor, what effect block exemption has had on his business and we look at the differences between an original oil filter and an after-market one.
Need Some Help?
If you have a question for Karl, maybe you'd like to price a part or just need some advice on a repair job, leave a comment below and Karl will answer it for you.